Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects in excess of 50 pounds with assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
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Speak with others using clear and professional language.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Follow all company and safety and security policies and procedures report accidents, injuries, and unsafe work conditions to manager and complete safety training and certifications. Present physical and accurate check to guest and process payment. Complete closing duties, including restocking items, turning off lights, etc. Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Pick-up trays and clean tables as needed to ensure a clean dining area. Check in with guests to ensure satisfaction with each food course and/or beverages. Record transaction in MICROS system at time of order. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
Set tables according to type of event and service standards. The Ritz-Carlton, Naples, located at 280 Vanderbilt Beach Rd, Naples, FL, 34108 currently has the following opportunity: Beach and Bar Server-Gumbo Limbo (15000IAI): Serve food courses and alcoholic beverages to guests. Because at The Ritz-Carlton, we never forget that we are creating guests for life.
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Whether we're helping a budding chef create a favorite meal, or an anxious dad find a camera full of memories, we're proud to welcome our guests to a home away from home. Beach and Bar Server-Gumbo Limbo We make stories like this possible every day.
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